Our Implementation and Training Services vary in length and intensity depending on the solutions you choose and the number of users involved. The Implementation Phase can consist of a couple of phone calls or some onsite visits. We work with you to make sure that the environment is set up for you to get up and running quickly. You may choose to keep your training costs down by having us train a select group who can then perform their own internal training as necessary.

These services depend mostly on the size of your organization’s deployment and current processes in place. Implementation in this context refers to how the software solution will be used within your organization. As a result this requires us understanding how you do your business and how you want to do your business going forward. Our team will recommend to you the best implementation plan and approach. These services are not required or minimal for smaller implementations of our solutions.

Training is performed either onsite or remotely. The cost-effective approach is for us to perform the training via a web conference. For larger and more complex implementations, onsite training may be a more logical and desirable approach. Your implementation analyst will work with you to determine the approach you want.

Our hosted solutions are the quickest way to get started. There is no hardware or software to install. All you need is your browser, a URL, unique id and password.

An on-premise implementation requires some additional coordination and scheduling for the hardware and software. Our technicians will also work with your IT personnel to determine if our software solution could run on an existing server or if a new server is required. As a benchmark, if the user base is over 1000 seats then one stand-alone server is recommended. If the user base is over 2500 seats then we recommend a separate web server and database server.